Section 1 — Information We Collect

Information We Collect

We only collect personal information that is relevant and necessary to fulfill your inquiries, craft tailored travel packages, and facilitate logistics. Our website is primarily informational: visitors can freely browse our curated packages, services, upcoming journeys, and travel gallery without creating an account or registering personal profiles.

Section 2 — Information You Provide

Information You Provide

When you choose to inquire about a holiday package, request a custom tour quotation, or consult our concierge team, you may voluntarily provide personal details. Depending on your communication channel (WhatsApp, telephone, or email), this may include:

• Your full name and title
• Contact phone or WhatsApp number
• Email address
• Preferred travel destinations, group size, and tentative travel dates
• Budget preferences, accommodation categories, and transit preferences
• Specialized requests (dietary requirements, elderly mobility assistance, or celebratory milestones)
• Government identification or documentation details — only when necessary and requested directly for confirmed air tickets, train reservations, hotel check-ins, or visa applications

Section 3 — Information Collected Automatically

Information Collected Automatically

When you access our website, standard web server communication protocols may automatically record basic technical data essential for transmitting web pages and maintaining server security. This may include:

• Internet Protocol (IP) address
• Browser type and version
• Operating system and device category
• Referring URLs, pages requested, and server timestamps

This information is used solely for technical troubleshooting, network performance monitoring, and defense against malicious network activity. It is not linked to personal identities.

Section 4 — How We Use Your Information

How We Use Information

Any details provided to Majestic Voyages are used strictly for legitimate business and travel curation purposes, including:

• Designing customized day-wise itineraries tailored to your preferences
• Providing accurate pricing quotes, inclusions, and package availability
• Coordinating confirmed reservations with third-party service providers (airlines, hotels, local transport, guides)
• Communicating updates, flight schedules, hotel vouchers, and travel tips
• Responding to your direct questions, feedback, and customer support inquiries
• Maintaining accurate administrative, invoicing, and accounting records

Section 5 — Travel & Booking Inquiries

Travel & Booking Inquiries

Our website serves as a showcase of our travel capabilities and curated packages. Submitting an inquiry or initiating a chat does not automatically confirm a booking or charge any payment. All bookings and contractual agreements are finalized through direct personal communication with our travel planners, ensuring you receive all necessary terms, cancellation policies, and payment instructions beforehand.

Section 6 — Communications

Communications

We value your time and do not engage in spam marketing. We will only contact you through your specified communication preference (WhatsApp, telephone, or email) in response to your explicit inquiry or in direct relation to your upcoming journey. You may notify us at any time if you wish to discontinue conversations.

Section 7 — WhatsApp & External Messaging

WhatsApp & External Communication Links

Our website provides clickable links to WhatsApp (operated by Meta Platforms, Inc.) to offer instant concierge assistance. When you click a WhatsApp link, you leave our website and access an external third-party application.

Any messages, voice notes, media files, or contact details shared via WhatsApp are governed by WhatsApp's own Terms of Service and Privacy Policy. Majestic Voyages uses WhatsApp solely as an interactive communication tool and does not control Meta's platform infrastructure.

Section 8 — Cookies & Similar Technologies

Cookies & Similar Technologies

• Public Visitors: The public areas of this website do not deploy third-party advertising cookies, marketing tracking pixels, or profiling trackers.
• Administrative Portal: A secure, HTTP-only authentication cookie is used strictly for authorized administrators logging into the internal management portal. This cookie is essential for session security and is not used for general visitors.
• Browser Local Storage: Minor non-sensitive preferences (such as presentation states or loader indicators) may be stored locally within your browser to enhance responsiveness.

Section 9 — Third-Party Services

Third-Party Services

To provide comprehensive travel services—including flights, resort stays, train transit, and visa assistance—Majestic Voyages coordinates with independent suppliers. These may include:

• Commercial airlines and flight consolidators
• Hotels, resorts, homestays, and boutique accommodations
• Rail and coach transport providers
• Authorized ground handling partners, certified local drivers, and licensed tour guides
• Embassies, consulates, and authorized visa processing centers (when document assistance is requested)

Section 10 — Data Sharing

Data Sharing

We do not sell, rent, or trade your personal information to third-party marketing firms or data brokers. Personal information is disclosed strictly on a need-to-know basis to:

• Fulfill confirmed travel reservations (such as submitting passenger names and identification to an airline or hotel partner)
• Comply with applicable statutory legal obligations, court orders, or governmental requests
• Protect the rights, safety, and property of our travelers, team members, or the public in emergency situations

Section 11 — Data Security

Data Security

We implement reasonable administrative and technical security measures to protect your personal details against unauthorized access, loss, misuse, or alteration. All web traffic to our website is served using encrypted HTTPS protocols. While we strive to protect your data, no internet transmission or electronic storage method can guarantee absolute security.

Section 12 — Data Retention

Data Retention

We retain communication records and travel inquiry information only as long as reasonably required to fulfill the purposes for which it was gathered, including planning your tour, servicing active bookings, resolving disputes, and adhering to financial, tax, and regulatory record-keeping laws.

Section 13 — Your Privacy Rights

Your Privacy Rights

Depending on applicable data privacy laws, you may have the right to:

• Request confirmation of whether we hold personal contact records regarding you
• Request correction of inaccurate or incomplete contact information
• Request deletion of your inquiry correspondence or contact information, subject to statutory retention requirements
• Opt out of future communications at any time

To exercise any of these rights, please reach out directly to our concierge team using the contact details provided below.

Section 14 — Children's Privacy

Children's Privacy

Our website is intended for general audiences and adult travelers. We do not knowingly solicit or collect personal data directly from children under the age of 18 without parental or guardian consent. Inquiries regarding family holidays, minor travelers, or school group tours must be submitted by adult parents, teachers, or authorized institutional guardians.

Section 15 — External Links

External Links

Our website may contain hyperlinks to external websites, including social media platforms (such as Instagram, Facebook, YouTube, Twitter, and LinkedIn) or third-party travel partners. We do not operate or control these third-party platforms and are not responsible for their content or privacy practices. We encourage you to review their respective privacy policies before sharing information.

Section 16 — Changes to This Policy

Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect operational improvements, changes in our travel offerings, or applicable legal requirements. The "Last Updated" date at the top of this document indicates when revisions were made. Any revisions become effective immediately upon posting to this page.

Section 17 — Contact Us

Contact Us

If you have questions, feedback, or requests regarding this Privacy Policy or how your travel inquiry details are managed, please reach out to us: